Terms & Conditions
Following text is our Terms and Conditions. Please read it carefully.
TERMS & CONDITIONS consist of the following topics: 1. General; 2. Purchase and Order Terms; 3. Delivery and Shipping Terms; 4. Return and Refund Policy; 5. Intellectual property rights to the content of the online store; 6. Liability; 7. Data Protection Terms; 8. Applicable Law and Jurisdiction.
Our website http://www.afectclothing.com is operated on behalf of Afect Clothing Oy (Ltd), Helsinki, Finland. If you place and order through this website, you accept these terms and conditions.
The online store is targeted for international consumers and companies. There might be restrictions in ordering from some specific countries. Companies are not entitled to invoke rights based on Finnish consumer protection legislation.
We reserve all rights of our website and online store. We have the rights to update and change content, prices, products or these Terms and Conditions. If we make substantial changes in our Terms and Conditions, we notify our customers before changes occur.
Our contact information and company information are: i. Afect Clothing Oy; ii. 3126364-7; iii. Ståhlbergintie 3C 23 00570 Helsinki Finland; iiii. email@example.com.
2. Purchase & Order Terms
You need to be 16 years or older to buy products from our website. You can only order products if you are consumer, not a re-seller. You guarantee that the information you provide to us in the request or order is accurate and complete.
When shopping in our website, all the information is an invitation to handle only. In short, the information is not an offer or binding contract. When you order from our website, you always agree that your order is an offer to purchase the product(s) in your order. Every order submitted by the customer have to be acceptance from us.
When product is ordered, we are entitled at all times to verify an order(s) in advance without having to inform the customer for the reason of it or to any third parties. If we don’t accept your order in following two weeks, we have declined and refused the order(s).
Reasons for declining or refusing to accept your order can be because of these following examples: i. Product is shown in our website and is no longer available; ii. We unable to verify your order; iii. Shipping restrictions to your destination; iiii. Product had wrong price or is not intended yet to release or have some other error in the product itself or on the website.
If cancellation of your order have been executed, we will of course refund your order in full and notify you via email.
You can submit an order without been a registered customer or having a registered account.
We only accept orders from our website. We do not accept orders from email or from phone.
Orders outside the EU, we are not responsible for any taxes or duties that their own country requires. VAT is calculated to the product. Customers from non-EU countries are exempt from paying the Finnish VAT, but are responsible for possible customs, local VAT and similar expenses in their own country.
Our payment methods are following. We use Wix-payments, Stripe, Alipay and Paypal. We accept Visa, Visa Electron, American Express, Discovery, JCB, Diners Club and MasterCard payments, as well as payments via PayPal and Alipay. In order to use PayPal payment method, you must have a personal PayPal account from which the transfer is done. More information about Paypal is available on the Paypal website.
Please be aware that all our discount and promotion codes can be used once. You cannot combine them with other discounts or promotions.
Promotion codes time limit is told in the message where you got it from. Usually it is 12 months after receiving your code.
Consumers personal data is saved to our customer register by using GDPR - protocol. Please contact us at firstname.lastname@example.org for further information.
All products remain property of Afect Clothing until you have purchased and received them. You may not sell the product(s) until you fulfill this.
If you mishandle or abuse our product more than it is acceptable, or you are not following maintenance instructions printed on the label of the product. We are not liable for any damage from misusing and handling the product.
3. Delivery and Terms
We can only deliver at consumers home-, office- or carriers pickup- address. Shipment of orders will take place on business days, not being a public holiday in the area in which our warehouse is located. Therefore, please, take into account any public holidays including any national and/or regional holidays in your country of residence. Delivery times depends on the product's availability and consumers delivery destination. We reserve the right to deliver the orders in multiple deliveries.
Shipping cost depends on the method of chosen delivery type. Normal- and express- shipping fees are noticed while making an order. We always deliver free of charge to the EU. International shipping cost is 16€. Free shipping for International orders when orders are over 200€. You will be shown the available delivery methods and shipping fees before you check out. We do not deliver consumers orders by ourselves, we use external service providers for carrying out shippings.
Shipping time depends on your location and the chosen delivery method. The delivery times given for different methods are estimated by the carriers, and your order is usually delivered within the given shipping time estimate from the day you receive your order confirmation. Average shipping time for our carriers is 1-3 days in Finland, 5-8 days in the EU and 6-12 days Internationally. However, the shipping times are estimates only, and sometimes delays may occur. We are not responsible for any delays once your order has been picked up from our warehouse by the carries.You are able to track your delivery by clicking the tracking link in your Shipment Confirmation email.
We have a one week production cycle. Orders that have been placed during Monday 12 a.m. to Sunday 11:59 p.m. (UTC +2) will be made on the following week and shipped on the next week's Monday. Finnish orders are usually shipped in 7-13 business days. EU in 11-18 business days. Orders outside the EU placed are usually shipped 12-20 business days. However, during busy times it might take up to 5 working days to process your order.
The total estimate for dispatch + delivery is following; Finland: 7-13 business days, EU: 11-18 business days, EU Express: 8-14 business days, International 12-20 business days.
4. Return Policy
Consumer have the right to cancel the order within 14 days when making order through our online store. Consumer have the right to return the order in 30 days after receiving of the order.
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. The returned product must be unused and capable of being resold. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense. We do not cover the postal expenses.
The returned product(s) from order(s) need to follow these conditions:
- Returned order and the product(s) need to be in its original condition and packaging.
- Apparel have to have the original tags attached to it.
For Afect Clothing, product quality is everything. We test all our products in real-life conditions to ensure they are fully capable of standing up to the uses for which they were designed. Afect has a legal obligation to make sure that our products are what we advertise.
Returned products are always inspected in our warehouse to make sure of its condition.
For getting the full refund, consumer need to fill these following conditions when returning items back to us:
- The product is in its original condition and packaging.
- Apparel has the original tags attached to it.
It might take up to two weeks for your return to reach us. Once your return is processed at our warehouse, we will contact you and notify, that we have got the returned item. It’s also good to remember, it might take up to 3 banking days, until you see returns in your bank account.
5. Intellectual property rights to the content of the online store
All of the content displayed on Afect website are property of Afect Clothing Oy (Ltd) and it’s partners or licensors. These contents include content of the website itself, trademarks, logos, icons, pictures, texts, product information, graphics, moving images, sound. Website’s elements including the general design and the content, can be protected by copyright, moral rights, database rights, trade mark and other laws relating to intellectual property rights. All relegated rights of this website are property of Afect Clothing Oy (Ltd), this includes all the content told above.
Afect is a registered EU trademark.
Responsibilities for delays or damages due to facts that we cannot influence are not in our responsibility. The called force majeure situations are not in our power to have an influence on.
Website usage is at your own risk. Afect or any of our associate, cooperative partner, collaborator, affiliate or any party involved in creating, producing or delivering the Website will be liable for any direct, indirect, special, consequential or other damages that result from the use of this site. This includes internet viruses or anything that can harm or compromise aspects of our devices.
You are prohibited from using Afect website to advertise or perform any commercial solicitation without our knowledge or permission. You are not allowed to use any softwares, programs, bots, crawlers etc. malware-programs in our site or to harm it. You may not hack or use any kind of password mining on our website.
Afect reserves the right to block or remove any noticed acts to harm our website. This also includes deleting a consumer's account, if he/she harms or corrupts our rights.
Afect is not responsible for any consequential or indirect damage and our maximum liability for any damage will be limited to products purchase value. We are not liable to cover over 100% of the products originally purchased.
7. Data Protection Terms
When placing your purchase order, you accept, agree and understand that we may collect, store, use and process your personal data. We do this as we have accordance with our Privacy Statement.
8. Applicable law and Jurisdiction
Terms and Conditions are governed by the laws of Finland. All disputes arising that cannot be settled by negotiations, shall be subject to the exclusive jurisdiction of the Finnish courts.
Any consumer should seek advice if they are in need of assistance from Finnish Consumer Advisory Services or contact the Finnish Consumer Dispute Board for a recommendation.
We reserve the right to make changes to these Terms and Conditions at any time.
If you have any questions about the website or Terms and Conditions please contact us and send email at email@example.com.
Last updated 12.12.2020